Terms and Conditions

1. Acceptance of Terms

By accessing and using the Ziorra website or placing an order with us, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Products and Services

Ziorra specializes in handcrafted artificial nails and hampers. All products are:

• Handmade with care and attention to detail
• Made-to-order unless marked as in stock
• Subject to slight variations due to the handcrafted nature
• Non-returnable once customized or personalized

3. Ordering Process

Orders are placed via WhatsApp communication:

• Browse products on our website
• Click "Order on WhatsApp" or "Customize" to initiate contact
• Discuss product details, customization, and pricing with our team
• Confirm order details and payment terms
• Receive order confirmation via WhatsApp

4. Pricing and Payment

• Pricing information is provided via WhatsApp
• All prices are in Indian Rupees (₹)
• Prices are subject to change without notice
• Final pricing will be confirmed before order confirmation
• Payment methods will be communicated via WhatsApp
• Full or partial payment may be required before production
• Custom orders require advance payment

5. Production and Delivery Time

• Ready Stock: Items marked as "Available" will be shipped within 2-3 business days
• Made-to-Order: Custom products typically take 5-10 business days for production
• Hampers: Special hampers may require 7-14 business days
• Delivery timelines are estimates and may vary
• We will keep you updated via WhatsApp throughout the process

6. Contact Information

For questions regarding these Terms and Conditions, please contact us: